Frequently Asked

As a parent of two toddlers, we have a strict cleaning, sanitizing and disinfecting routine between rentals. This prevents the spread of virus, germs and bacteria between children and the product. The day of your event, we require up to 1 hour prior to the start of your event to set up and complete an additional sanitization. Please plan accordingly.

The remaining balance must be paid 24hrs before your event. We’re sorry, we’re only accepting PayPal at the time.

  • All deposits are non-refundable. If your event is cancelled due to the inclement of weather, and/or an unforeseeable circumstance, your deposit will go towards your rescheduled event date. Your reschedule date would need to be within a 12-month period. If a weather-related issue occurs during the rental period once the playground is fully installed, your payment will not be refunded, and rescheduling will not be possible.
  • If the event is outdoors and the possibility of rain is shown on the forecast, LWP will not be able to set up outdoors unless an indoor option is provided. If no indoor option is available at the moment a rescheduling option will be offered within a 12-month period. If no rescheduling is possible renter can cancel rental but with a $150 cancellation fee.
  • Delivery and installation of equipment is FREE within the area (25 miles or less). Longer distances require a delivery fee depending on the miles, distance amount and location:
    • 25-50 miles has a delivery fee of $50
    • 50-75 miles has a delivery fee of $80

All rentals are up to 5 hours, we can accommodate late night pickups for an extra charge. We can set up on grass, pavement, or indoors. No dirt or gravel No exceptions! Please plan accordingly, Additional time $75/hour.

*Two-day rentals are available depending on availability.

Setups, Pickups & Breakdowns

We will need measurements for each setup. We set up at least one hour before the start of the event, depending on the size of the set. Once we set up the play area, we leave and the client becomes liable for any injury or damage to our equipment. Clients must fill out liability forms before the play area is set up.

  • $75 cleaning fee will be applied
  • We require an additional $75 refundable hold. This fee will apply in the event equipment is returned extremely dirty.

Equipment must be cleared at time of pickup.

Equipment is designed for ages 0-4 years only, no exceptions! Our smaller play areas are intended for children under 4 years old.

  1. Socks are preferred inside the play area.

2.No food, candy, gum, or drinks in the equipment area.

3.Equipment should not be moved or taken out of the designated play area.

4.No play dough, face paint, slime, crayons, markers, or sharp objects.

Please review the contract and if you agree then you can sign below. Let me know if you have any questions.


With a variety of equipment from ball pits to bounce houses, roller coasters, bumper cars and more, we guarantee to keep children entertained for hours in imaginative and exploratory play.

Contact Info

Luxury Toddler Entertainment Company

Toddler Soft Play Event Rental. WE COME TO YOU!